It was more of a marketing stunt than actual customer service but it was a great stunt, nonetheless and since we’re giving points for innovation, Dom Juan had to be on this list of top Ecommerce Chatbot Examples. Meet Dom Juan, Domino’s latest chatbot that servers romantics on Tinder “cheesy” messages. However, it’s not the chatbot we have on our list. It’s a great chatbot that works with Facebook Messenger, Slack, WhatsApp, Apple Watch, and a few other platforms. In 2016, Domino’s introduced Dom, the Pizza Bot, a chatbot that could take your orders – through voice as well. Sephora Chatbot for the Beauty Industry Ecommerce Chatbot: Dom Juan (Domino’s Pizza) Virtual Artist can also be used to find different shades of lipstick. Virtual Artist is a shade matching bot that allows customers to try on different shades of lipstick by uploading a picture. Since its launch, the chatbot has resulted in an 11 percent increase in conversions.The second chatbot is called Sephora Virtual Artist and is a big step in chatbot innovation. The first is the Sephora Reservation Assistant which helps customers make a booking at Sephora quickly. Sephora has two AI chatbots on Facebook Messenger. Ecommerce Chatbot: Sephora Facebook Messenger Chatbots The chatbot is created by Lidl UK and operates on Facebook Messenger. Margot has a friendly tone and educates users on various types of wines, what they go well with, the price, and quite a few other details – basically everything most people need to quickly pick up a new wine. Lidl’s Winebot Margot is an AI chatbot that recommends different wines to users by catching keywords in their messages, everything from price and grape to taste and region. Read also: Revolutionizing eCommerce Chatbots: Exploring the Power of Generative AI Use Cases Ecommerce Chatbot: Lidl’s Winebot Now not everyone wants to talk using emojis but customer engagement sure increased because people want to see what a chatbot would recommend if you send it an emoji of what’s in your fridge. In 2016, Whole Foods launched its Conversational commerce chatbot on Facebook Messenger and it did everything a Whole Foods’ chatbot should do – it helped customers find recipes, ingredients, locate nearby stores, recommend different recipes, and also teach how to make them.However, Whole Foods’ chatbot was different in one way – customers could use emojis to talk to it. Aerie Chatbot Ecommerce Chatbot: Whole Foods Users reply with either “This” or “That” to indicate their preferences. Instead of simply sending the user links to different products, Aerie sends over a side-by-side comparison of two products with two captions: This and That. This chatbot by US-based clothing and lingerie brand has taken a fresh approach to product recommendations. How did they do it? With a chatbot called StyleBot.Ī lot of eCommerce chatbot have limited functionality, with most of them simply being “store-finders”. With a clever campaign during the launch of their AirMax Day shoes, Nike increased its average CTR by 12.5 times and the conversions by 4 times. SnapTravel Hotel Booking Chatbot Ecommerce Chatbot: Nike StyleBot Additionally, customers also use SnapTravel to check flight status, hotel reservations, and changing prices. The AI chatbot can be used on Facebook Messenger, WhatsApp, and even SMS to find deals on hotels and flights by simply using platforms that are already on your phone. SnapTravel is a digital travel agency that has created an entire application inside a chatbot. SnapTravel is regular on many top 10 lists of chatbots because it does so many things right. Ecommerce Chatbot: Dom Juan (Domino’s Pizza).Ecommerce Chatbot: Sephora Facebook Messenger Chatbots.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |